At The Ecom Advisors ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (teagrowthpartners.com) or engage with our services.

1. Information We Collect

We believe in keeping data collection minimal and focused on providing a great experience. We may collect the following types of information:

  • Personal Information: If you book a call or reach out via email, we collect the information you voluntarily provide, such as your name, email address, website URL, and business details.
  • Usage Data: We collect basic, non-personally identifiable information automatically when you visit our site. This includes browser type, device information, pages viewed, and the time spent on the site, helping us understand how our website is performing.

2. How We Use Your Information

We use the information we collect primarily to communicate with you and improve our agency services. Specifically, we use it to:

  • Respond to your inquiries and schedule strategy calls.
  • Send you information related to our services, assuming you have opted in to receive it.
  • Analyze website traffic to improve user experience and site functionality.

3. Cookies and Third-Party Tools

We use standard functional cookies and a few trusted third-party services to run our website smoothly. These services have their own privacy policies governing their use of data:

  • Calendly: Used for scheduling strategy calls directly on our website.
  • Wistia: Used to host and stream our client testimonial videos. Wistia may collect anonymous viewing statistics.
  • Analytics: We use basic website analytics to see aggregate trends (like which case studies are read the most), but we do not engage in invasive cross-site tracking.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers (like those mentioned above) solely for the purpose of operating our website and delivering our services to you. We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We take reasonable and industry-standard precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, update, or request the deletion of your personal data. If you would like to exercise any of these rights, or if you wish to opt-out of any future communication from us, please contact us at the email address below.

7. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date at the top.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

Email: josh@teagrowthpartners.com